Right and Consequences of Withdrawal

You are entitled to withdraw from this agreement without indicating any reasons for withdrawal within 21 days. You may withdraw from the agreement within 21 days from the date of acceptance of the goods by you or a third party which is not a carrier.

In order to use your right of withdrawal, you have to notify us (OYSTER & Co. UAB, Paneriu g. 51, LT-03160 Vilnius, Lithuania, phone: +49 (0)40-53437522, fax: +.+49 (0)40-53437514, e-mail: info@oystershop.de) about your decision to withdraw by expressly stating it (e.g. by mail, fax or e-mail). For this reason, you may use a Sample Withdrawal Form attached, which is not mandatory.

A withdrawal shall be deemed to have been made in a timely manner if you send a notice about it by the expiry of the time limit set. You may submit either the Sample Withdrawal Form (as provided here in a PDF format) or any other express statement.

After you withdraw from the agreement, we shall refund to you all the amounts received from you including delivery costs (except for additional costs arising due to your choice of a favorable standard delivery method other than offered by us) immediately but not later than within 21 days from the date of receipt of your withdrawal notice. Unless otherwise expressly agreed upon with you, we will refund your payment in the original currency used by you; you will not receive any benefit as a result of the refund. Notwithstanding the aforesaid, we are entitled to refuse to make a refund until we receive the goods.

You shall immediately, but in any case not later than within 21 days from the date of your notice to us about withdrawal, ship or hand over the goods to us (OYSTER Terfort KG, c/o OYSTER & Co, UAB, Segeberger Chaussee 465, 22397 Hamburg). In order for goods to be returned or handed over in a timely manner, you shall ship them before the expiry of the 21-day time limit. A returns label is included for shipments in Germany. We cover the shipment costs of the goods marked with this label. In all other cases, direct shipment costs for returns shall be covered by you. Any loss which has occurred due to the reduced value of the goods shall be borne by you only in cases where such reduction in value has occurred due to handling the goods in order to check their quality, characteristics and safety to the extent not necessary.

- agreements for supply of goods not manufactured in advance and manufactured according to an individual choice of a customer or to his specifications, or of expressly personalized goods.